Chinese Lantern Festival produced by
 
1-855-618-8188          
Fairplex, Gate 17,1101 W McKinley Ave, Pomona, CA 91768

Frequently Asked Questions
How to Best Enjoy Broward Central Regional Park, Florida
 Chinese Lantern Festival - Good To Know!

What are the hours for the events? 

Wednesday through Sundays 

5:30 p.m. – 9:30 p.m. (No admittance after 9:00 p.m.) - Broward County, FL

How do I purchase tickets?

We suggest you purchase tickets in advance through the link provided on this website. Tickets will be sold on site but we can not guarantee admission should we be sold out for a certain date. Online tickets purchased in advance of your attendance date are discounted versus tickets purchased at the event. Children younger than 3 admitted free.

How do I purchase group tickets?

Send an email to subject line "GROUP TICKET SALES": marketing@hanartculture.com with: Name of Group; Selected Date (Wednesdays or Thursdays); Number of Tickets; and your Contact Information for the Group Organizer.

Group are to arrive together and check in at Will Call

 

Is this an indoor or outdoor event?
The Chinese Lantern Festival is an outdoor event. We suggest bug spray or long pants as this event is near the water.

Can I buy tickets at the event?
Yes, tickets will be sold at the box office, although we encourage purchasing on line in advance. Should any date be sold out, we can't guarantee admittance unless purchased in advance. You can show up any time after 5:30 p.m. Our Kung Fu shows are at 6:30 p.m. and another at 8:00 p.m. Group tickets are only sold in advance.

Do I need to print my tickets if purchased online?
We recommend that you print your online tickets. While we can scan your e-tickets through your cell phone at the event, some cell phones present scanning challenges.

 

What does my ticket admission include?
All tickets include admission to view the Chinese lanterns, live performances, and folk artist demonstrations. Food and beverages can be purchased on site.

Is the Chinese Lantern Festival for children?

Yes! People of all ages greatly enjoy Hanart Culture's Chinese Lantern Festival. There are terrific interactive activities for children and live entertainment.

What are your ticket and admission policies?
All ticket sales are final, no refunds or exchanges.Tickets are only valid on the issued date. Ticket must be presented at gate to gain admission. Ticket holder assume all risks associated with the event. Event management reserves the right to eject any person(s) violating any law, rule, or policy.

 

Note: If an event is cancelled due to weather, guests will be given rain checks. 

 

What items are not allowed into the festival? 
Please do not bring the following onto the grounds: Outside food & beverages, coolers, cigarettes, chewing tobacco, illegal drugs, controlled substances, weapons or objects that could be used as weapons, bikes, roller skates, skateboards, or other carry-ins as determined by event management.

You may want to bring something to sit on while you enjoy the show.

 

If I cannot attend, can I get a refund for my tickets? 
Sorry, we do not offer refunds, including for unused tickets. If an event is cancelled due to bad weather or other unforeseen event, guests will be given rain checks.

 

Do you offer group discounts? 
Absolutely! We offer a discount on advance purchase tickets for groups of more than 12 people. Send an 
ATTN: GROUP TICKET SALES, marketing@hanartculture.com. Include: Name of Group; Selected Date (Wednesday or Thursday); Number of Tickets; and your Contact Information for the Group Organizer.

Group are to arrive together and check in at Will Call

Can I touch the lanterns? 
Please do not touch the lanterns and we ask that you stay outside the designated boundaries. Our lanterns are hand-crafted by Chinese artisans and lit up by thousands of LED bulbs.You'll want to stand back and admire for both your safety and the consideration of other guests. 

Can I photograph the lanterns? 
Absolutely, take as many photos as you like.

How accessible is the Chinese Lantern Festival for guests with disabilities?
Unfortunately, we do not have wheelchairs for our guests. You are more than welcome to bring standard wheelchairs or handicap scooters for guests in need of assistance. Some venues may offer their own assistive options but guests need to call the venue in advance to see if that is an offered option.

 

There are generally limited parking space near the visitor's pavillion available on a first-come, first-serve basis. Guests requiring this added convenience should have a state-issued disabled parking or disabled Veteran license plate.

 

Are animals allowed at the event?  
We do not allow animals except for registered service dogs.

 

May I smoke onsite?  
The Chinese Lantern Festival is a smoke-free event. No smoking of any kind will be allowed, including vaping.