Chinese Lantern Festival produced by
 
1-855-618-8188          
Fairplex, Gate 17,1101 W McKinley Ave, Pomona, CA 91768

Frequently Asked Questions
 

What are the hours for the events? 

Wednesdays through Sunday

5:30 p.m. – 10:00 p.m. (No admittance after 9:00 p.m.) 

Where is the Festival located?

Huntsville Botanical Garden

4747 Bob Wallace Ave SW,

Huntsville, AL 35805

 

How do I purchase tickets?

You can purchase tickets using the link from this website. We encourage advance tickets purchase as we can't guarantee gate admission should an evening sell out. Online tickets purchased in advance of your attendance date are discounted versus tickets purchased at the event. Children tickets are available for ages 4 to 12. Children age 3 and younger admitted free. Senior discounts are available for ages 60 and up.

Is this an indoor or outdoor event?
The Chinese Lantern Festival is an outdoor event. We suggest bug spray or long pants as this event is near the water.

Can I buy tickets at the event?
Yes, tickets will be sold at the box office.

 

What time are the shows?

You can show up any time after 5:30 p.m.

Our Kung Fu shows starts at 6:00 p.m. & 7:45 p.m.

Folk Art Demonstrations and Ride a Dinosaur at Dinosaur Empire - 5:30 p.m - 9:30 p.m.
(Ride a Dinosaur is a Kids Only Ride (add'l fee for Ride a Dinosaur) 

Do I need to print my tickets if purchased online?
We recommend that you print your online tickets. While we can scan your e-tickets through your cell phone at the event, some cell phones present scanning challenges.

 

What does my ticket admission include?
All tickets include admission to view the Chinese lanterns, live performances, and folk artist demonstrations. Food and beverages can be purchased on site.

Is the Chinese Lantern Festival for children?

Yes! People of all ages greatly enjoy Hanart Culture's Chinese Lantern Festival. There are terrific interactive activities for children and live entertainment.

What are your ticket and admission policies?
All ticket sales are final, no refunds or exchanges.Tickets are only valid on the issued date. Ticket must be presented at gate to gain admission. Ticket holder assume all risks associated with the event. Event management reserves the right to eject any person(s) violating any law, rule, or policy.

 

Note: If an event is cancelled due to weather, guests will be given rain checks. 

 

What items are not allowed into the festival? 
Please do not bring the following onto the grounds: Outside food & beverages, coolers, cigarettes, chewing tobacco, illegal drugs, controlled substances, weapons or objects that could be used as weapons, bikes, roller skates, skateboards, or other carry-ins as determined by event management.

What Items are allowed into the festival?

You may want to bring something to sit on while you enjoy the show and cameras are allowed.

 

If I cannot attend, can I get a refund for my tickets? 
Sorry, we do not offer refunds, including for unused tickets. If an event is cancelled due to bad weather or other unforeseen event, guests will be given rain checks. 

Can I touch the lanterns? 
Please do not touch the lanterns and we ask that you stay outside the designated boundaries. Our lanterns are hand-crafted by Chinese artisans and lit up by thousands of LED bulbs.You'll want to stand back and admire for both your safety and the consideration of other guests. 

How accessible is the Chinese Lantern Festival for guests with disabilities?

Unfortunately, we do not have wheelchairs for our guests. You are more than welcome to bring standard wheelchairs or handicap scooters for guests in need of assistance. 

 

Are animals allowed at the event?  
Service dogs are allowed.

 

May I smoke onsite?  
The Chinese Lantern Festival is a smoke-free event. No smoking of any kind will be allowed, including vaping.